Practical INFO
address
- 10 Rue du marché aux fromages, 1000 Brussels
LOCATION
- We are conveniently located in the center of Brussels & close to Brussels Central Station.
- Tram: 3, 4
- Bus: 29, 38, 46, 47, 48, 63, 65, 66, 71, 86, 95 and more
- Metro: 1, 5
Age limit
- All visitors need to be 21+
Do you want to discover more about Brussels nightlife? Check out visit.brussels
UMI CLUB operates as a cashless space.
Download our UMI Club app now!
- Pay at the bar, buy tickets
- Get informed of our latest events
- Get promotions
- Receive free UMIZ when topping up!
You can use your banking card at the bar, but you won’t get the 10% free UMIZ when topping your app up!
At UMI, we foster a culture of mutual respect and caring. It’s on all of us to create a safer space where everyone can thrive. Our commitment to having a good time goes hand in hand with a responsibility to acknowledge and honor our own boundaries, as well as those of others.
WE STAND UNITED AGAINST ANY FORM OF VIOLENCE OR DISCRIMINATION
Disrespect, insults, intensive staring, groping, touching, degrading actions related to sex, age, origin, gender expression or identity, sexual orientation, disability, physical appearance, or clothing, but also verbal or physical sexual violence, harassment, drugging, and vandalism have no place here. Our commitment extends to respecting the environment, the venue, the artists, the equipment and, most importantly, each other. This stance applies to our artists, our audience, and our staff.
CONSENT ABOVE ALL
At UMI, consent is a sacred word. Consent should always be given in a reversible, clear, enthusiastic, specific and free context. Always seek for consent towards other guests & deeply respect the response. We have a No Phone On The Dancefloor Policy. We trust you to adhere to this rule without the need for phone stickers. Always make sure to have someone’s consent when filming them.
OUR ANGELS & HELP DESK
If you find yourself in a situation where your boundaries have been crossed or if you witness any behaviour that contravenes our code of conduct, you are not alone!
Our dedicated Care Team, known as our “Angels,” is here to support you. You can easily identify our Angels by their distinctive orange t-shirts, and they are available throughout the venue.
Our Help Desk located in the chill room (1st floor) is ready to assist you with any concerns or incidents. A range of resources to address your needs (free water, coffee, earplugs, healthy snacks, sweets, and more).
- Lockers
2€, bring coins if you want to skip the queue! - Helpdesk & Care Team
- Free toilets
- Chill room
- Alcohol test machine
- Photomaton
- Cashless top up bank
Please note that the venue has multiple floors accessible by stairs.
Unfortunately, we cannot guarantee full accessibility for guests with reduced mobility to all floors.
However, our team is always ready to provide assistance. Please feel free to ask for help if needed.
We prioritize your well-being.
Enjoy a safe and comfortable experience with:
- A dedicated Chill Room for relaxation
- Seats available throughout the club
- A Help Desk offering free water, protection, and regular foam earplugs
- High-quality earplugs available for purchase at the bar
- Fresh fruits
- A Care team
- An alcohol testing station
This also means that the security holds the right of entrance and can refuses you the entry, even if you have your presale.
We’re putting an effort to collaborate with local artists to enhance the club scenography. Please do respect the art works as much as other guests.
If you’re interested in showcasing your art in our club, please contact us at [email protected]
Terms of Service for UMI
1. Introduction
Welcome to UMI. These Terms of Service (“Terms”) govern your use of our website and services, including ticket purchases for events held at UMI. By accessing our website or purchasing tickets, you agree to these Terms. If you do not agree, please do not use our services.
2. Legal Entity
UMI is operated by two entities based in Brussels, Belgium. Further details are available upon request.
3. Governing Law
These Terms are governed by the laws of Belgium. Any disputes arising from these Terms will be subject to Belgian law.
4. Language
These Terms are provided in English only.
5. Consent for Marketing and Data Collection
When purchasing a ticket, you will be required to provide explicit consent via a tickable box to allow us to collect and process your personal data. This includes your email address for newsletters and marketing purposes. By agreeing to these Terms, you consent to the collection, storage, and use of your data as outlined.
6. Data Retention and Privacy
We retain user data indefinitely for ticketing and marketing purposes. Users may request the deletion of their data by contacting us directly. UMI complies with applicable data protection regulations, including GDPR.
7. Use of Third-Party Services
UMI uses third-party services such as Eventix for ticketing and Meta and Google for marketing purposes. By using our services, you also agree to the terms and privacy policies of these third-party providers. Links to their policies are available on request.
8. Ticket Policy
Transferability: Tickets are transferable. Transfers must be processed through Eventix or as specified during ticket purchase.
Refunds: Refunds are available upon manual request. In case of event cancellation, refunds will be processed automatically.
9. Liability
UMI is not responsible for technical errors, failures, or malfunctions caused by third-party platforms such as Eventix. While we strive to provide a seamless experience, we cannot guarantee uninterrupted access to services.
10. External Links
Our website may contain links to external websites. UMI is not responsible for the content, policies, or security of these external websites.
11. Intellectual Property
All content on the UMI website, including but not limited to logos, photographs, and branding, is the intellectual property of UMI. Unauthorized use, reproduction, or distribution is prohibited.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
13. Changes to Terms
UMI reserves the right to update these Terms at any time. Changes will take effect immediately upon posting on our website. Users must agree to the updated Terms when purchasing tickets.
14. Contact Information
For questions about these Terms, data requests, or other inquiries, please contact us via the contact form on our website or the email provided during your ticket purchase.
Need more info?
Check out our FAQ page.
